Terms & Conditions
SHIPPING
We aim to ship all orders within 48 hours; Monday - Friday 8am - 3pm* (If in stock)
Restrictions:Liquids / Paints: cannot be shipped by parcel service.
Shipping Rates Including VAT
The rate charged for the shipping of your order is based on a parcel rate.
Ireland Parcel Orders (Up to 30kg per parcel) €9.23
f you are unsure if an item can be shipped to your location please contact us. In the event that it is not possible to arrange shipping of an item we will refund the value of items not shipped.
England, Scotland, Northern Ireland & Wales ShippingShipping to UK mainland and Northern Ireland is not available at this time.
We aim to ship all orders within 48 hours; Monday - Friday 8am - 3pm* (If in stock)
Restrictions:Liquids / Paints: cannot be shipped by parcel service.
Shipping Rates Including VAT
The rate charged for the shipping of your order is based on a parcel rate.
Ireland Parcel Orders (Up to 30kg per parcel) €9.23
f you are unsure if an item can be shipped to your location please contact us. In the event that it is not possible to arrange shipping of an item we will refund the value of items not shipped.
England, Scotland, Northern Ireland & Wales ShippingShipping to UK mainland and Northern Ireland is not available at this time.
RETURNS
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.
1. Please email sales@strahan.ie for a refund and we will assign you an RMA #.
2. Mail your returned item to:
Strahan Distribution,
Block 3,
Unit B4, B5,
Aerodrome Business Park,
Rathcoole,
Co Dublin.
3. Include in your package a signed letter stating reason for return and the original receipt.
4. Cost of shipping the return item is the responsibility of the customer. Any refund will also not include original delivery charge.
Return Exceptions
Some items cannot be returned if they are opened or are past the expiry date.
Merchandise that has been used, altered or inappropriately stored will not be accepted for return or exchange.
Exchanges
If your purchased item is in like new condition, you may exchange you’re the item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.
1. Please email sales@strahan.ie for a refund and we will assign you an RMA #.
2. Mail your returned item to:
Strahan Distribution,
Block 3,
Unit B4, B5,
Aerodrome Business Park,
Rathcoole,
Co Dublin.
3. Include in your package a signed letter stating reason for return and the original receipt.
4. Cost of shipping the return item is the responsibility of the customer. Any refund will also not include original delivery charge.
Return Exceptions
Some items cannot be returned if they are opened or are past the expiry date.
Merchandise that has been used, altered or inappropriately stored will not be accepted for return or exchange.
Exchanges
If your purchased item is in like new condition, you may exchange you’re the item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
